Lifetime Warranty

Lifetime Warranty at Freedom Rave Wear

At Freedom Rave Wear, we stand proudly behind the quality and durability of our products. That’s why we’re excited to offer our customers a Lifetime Warranty on every purchase. We’re committed to ensuring you can dance, party, and express yourself without any worries about your outfit.

What Does the Lifetime Warranty Cover?

Our Lifetime Warranty covers all manufacturing defects in materials and workmanship under normal conditions and intended use. This includes issues like:

• Stitching coming undone

• Faulty zippers

• Broken straps

• Fabric defects (excluding those from normal wear and tear, especially if caused by rubbing or machine washing)

Please note, this warranty does not cover:

• Damages caused by accidents

• Improper care or negligence

• Normal wear and tear, particularly from rubbing or machine washing

• Natural breakdown of colors and materials over time

How Does It Work?

If you discover a defect in one of our products, simply reach out to us with:

• A detailed description of the issue

• Pictures showing the defect

Our dedicated customer service team will review your claim and guide you through the next steps. If your claim is approved, we will:

• Repair the item at no charge

• Exchange it for the same item (subject to availability)

• Offer you a product of equal value if the same product is not available

Shipping

Customers are responsible for all shipping charges related to warranty claims. We will cover the shipping cost for the replacement or repaired item back to you.

Exclusions & Limitations

This warranty only applies to products purchased directly from Freedom Rave Wear or an authorized dealer. It does not cover:

• Second-hand items

• Items bought through unauthorized resellers

• Items used for commercial purposes

Our warranty is a testament to our confidence in the quality and durability of our products. We’re here to ensure you have the best festival experience possible, from the moment you step into your Freedom Rave Wear gear, to the last beat of the music.

Enjoy the rave with peace of mind.

The Freedom Rave Wear Team