Terms of service

Hey there! Welcome to Freedom Rave Wear, Inc. ("FRW," "we," "us," or "our"). We're stoked you're here. These Terms of Service (the "Terms") are the ground rules for using www.freedomravewear.com and everything connected to it—our mobile SMS programs, social media pages, and all the other ways we connect with the rave fam (together, the "Services").

By accessing or using the Services, you're agreeing to these Terms and our Privacy Policy. We know legal docs aren't exactly festival vibes, but they're important for protecting both of us.

If you don't agree to these Terms, please don't use the Services.

Quick tech note: Our store runs on Shopify Inc., the e-commerce platform that powers our online shop.

1 Eligibility & Age Requirements

You represent that you are at least 18 years old (or the age of majority in your jurisdiction) or that you have reached the age of majority and have given us consent to allow any of your minor dependents to use the Services. You may not purchase products for resale absent a written reseller agreement with FRW.

2 Your Account & Accuracy of Information

You agree to provide current, complete, and accurate account information and to keep such information up-to-date so that we can complete your transactions and contact you as needed. You are responsible for safeguarding your account credentials and for any activities conducted under your account.

We reserve the right to refuse or cancel any order, limit quantities, or deactivate accounts that, in our sole judgment, appear to violate these Terms or applicable law.

3 Online Store Terms & Prohibited Conduct

Let's keep the good vibes going. You may not:

Use the Services for any unlawful, fraudulent, or abusive purpose;
Violate or infringe the intellectual-property rights of FRW or any third party;
Transmit viruses, malware, or any destructive code;
Use any robot, spider, crawler, scraper, or other automated means to access the Site without express written permission;
Harass, abuse, defame, discriminate, or otherwise harm other users;
Interfere with or circumvent security features of the Services.

A violation of any of these Terms will result in immediate termination of your access to the Services.

4 Products, Pricing & Availability

Products and prices are subject to change without notice. Certain items may be offered exclusively online and may have limited quantities. We reserve the right to discontinue any product at any time.

We attempt to display product colors and images as accurately as possible, but we cannot guarantee that your monitor's display will be accurate.

For information about returns and exchanges, please review our Refund & Returns Policy (incorporated by reference).

5 Payment & Billing

All payments are processed via Shopify Payments, Stripe, PayPal, Klarna, or other listed processors. By providing a payment method, you represent that you are authorized to use the payment method and authorize us (and our payment processors) to charge the total amount of your order.

Prices are listed in U.S. dollars unless otherwise indicated and do not include taxes, duties, or shipping. You are responsible for all applicable taxes, duties, and fees.

6 Shipping, Risk of Loss & Title

Orders are shipped according to the method you select at checkout. Title and risk of loss for items pass to you upon our delivery to the carrier. Delivery dates provided by FRW are estimates only.

7 User-Generated Content (UGC)

We love seeing you in your FRW gear! If you post reviews, photos, or other content ("UGC") on the Services or tag us on social media (e.g., #FreedomRaveWear), you grant FRW a non-exclusive, royalty-free, worldwide, perpetual, irrevocable, sublicensable right to use, reproduce, modify, distribute, and display the UGC in any media. You warrant that you own or control all rights to your UGC and that it does not violate any law or third-party right.

8 Intellectual Property

All content on the Services—including text, graphics, logos, images, product designs, and software—is owned by or licensed to FRW and is protected by U.S. and international copyright, trademark, and other laws. You may not reproduce, distribute, or create derivative works without our express written consent.

9 Third-Party Links & Tools

The Services may contain links to or integrations with third-party websites and tools over which we have no control. We provide such links "as is" without warranties of any kind. Your use of third-party sites is at your own risk and subject to their terms.

10 Disclaimer of Warranties

THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. FRW disclaims all implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee that the Services will be uninterrupted, secure, or error-free.

Some jurisdictions do not allow the exclusion of certain warranties, so the above exclusions may not apply to you to the extent prohibited by law.

11 Limitation of Liability

To the fullest extent permitted by law, FRW and its directors, officers, employees, agents, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill arising out of or related to your use of the Services or products, even if advised of the possibility. In no event will FRW's total liability exceed the amount paid by you for the product or service that gave rise to the claim.

Some jurisdictions do not allow limitations of liability for personal injury or for certain damages; in such jurisdictions, FRW's liability will be limited to the maximum extent permitted by law.

12 Indemnification

You agree to indemnify, defend, and hold harmless FRW and its affiliates, officers, directors, employees, and agents from any claim, demand, or damage, including reasonable attorneys' fees, arising out of your breach of these Terms or violation of any law or third-party right.

13 Termination

We may suspend or terminate your access to the Services at any time, without notice, for conduct that we believe violates these Terms or is otherwise harmful to FRW or other users. Sections intended to survive termination (e.g., Intellectual Property, Disclaimer, Limitation of Liability, Indemnification) will continue in effect.

14 Governing Law & Dispute Resolution

These Terms and any dispute between you and FRW will be governed by the laws of the State of California, U.S.A., without regard to conflict-of-law principles. You agree to submit to the exclusive jurisdiction of the state and federal courts located in San Diego County, California, except that either party may seek injunctive relief in any court of competent jurisdiction.

California Civil Code § 1789.3 Notice to Consumers: If you have a complaint, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at +1 (800) 952-5210.

If you are a consumer within the EEA, you may have the right to use the EU Online Dispute Resolution platform (https://ec.europa.eu/consumers/odr).

15 Messaging Terms and Conditions

Consent to Receive Messages: By opting into Freedom Rave Wear's messaging program, you agree to receive marketing text messages, including cart reminders, at the phone number you provide. Freedom Rave Wear controls the messaging program and may change the frequency of messages at any time.

No Purchase Necessary: Opting into Freedom Rave Wear's messaging program is not a requirement for purchasing any products or services.

Agreement to Policies: By opting in, you accept Freedom Rave Wear's Privacy Policy and Terms of Use, and you consent to the processing of your information as described in those documents.

Contact Us: For questions or comments, email Freedom Rave Wear at support@freedomravewear.com.

Messaging Information:

Opt-In: To opt in, you can:
- Send a text message with "Freedom Rave Wear."
- Enter your mobile number on our website form. You will then receive a text to confirm your opt-in. Message frequency may vary.
Opt-Out: To opt out, reply "STOP" or "UNSUBSCRIBE" to the number you received messages. This is the only way to opt out. You will receive one final confirmation message after opting out.
Rates: Carrier message and data rates may apply. Check with your mobile service provider for details on charges.
Help: For assistance, text "HELP."
Other Information:
- Carriers are not responsible for delayed or undelivered messages.
- Your mobile number and opt-in data will not be shared with third parties.

16 Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top indicates the effective date. Continued use of the Services after a change constitutes acceptance of the revised Terms.