FAQs
Returns and Exchanges
Domestic Returns: We want you to be happy with your purchase! We offer free exchanges or returns for store credit. However, you are responsible for sh...
Materials
Quality Many items at Freedom Rave Wear are handmade at our headquarters location in California. We also carry some items from select manufacturers th...
Wash & Care
Wash & Care Keep Colors Brigh t: Hand Wash Cold Wash your Freedom Rave Wear garments in cold water to keep their vibrant colors. Cold water is gen...
Quality Assurance
Freedom Rave Wear = Quality Freedom Rave Wear is more than just a brand —we’re committed to sustainability, quality, and our amazing customers. We sta...
Returns, Exchanges, Refunds
Exchanges/Returns Please see Returns & Exchanges FAQ section Lifetime Warranty We offer a Lifetime Manufacturing Warranty on our products. It cove...
Shipping, Redo Package Protection, Tracking
Shipping Destination We ship worldwide! Enjoy our products no matter where you are. Shipping Duration Standard shipping typically takes 5-7 days. Need...
Payments
Payment Buy Now, Pay Later Options We know flexibility is important, so we offer Buy Now, Pay Later services through Klarna and AfterPay. Choose eithe...
Discount Codes
Discount Code Policy General Guidelines Apply at Checkout: All discount codes must be applied during checkout before completing your order. Full-Price...
What is the exchange policy at Freedom Rave Wear?
What is the exchange policy at Freedom Rave Wear? At Freedom Rave Wear, we’ve made exchanging items simple and convenient. Follow these steps to excha...
What should I do if I cannot access my return label?
If you've started a return and ordered a new size but can’t access your return label, contact us right away: Chat with Us: Use our website chat for qu...
How does the exchange process work and when will I receive my size replacement?
Here’s what to expect when you submit an exchange: Processing and Shipping: Once we receive your request, we’ll process your exchange and ship your re...
What to Do If Your Package Hasn’t Arrived
If your Freedom Rave Wear order hasn’t been delivered, follow these steps: Check the Shipping Policy: Review our Shipping Policy to understand your op...
As an Ambassador, how can I view my stats?
Ambassadors can easily check their performance stats: Log In: Access your Shoppable Page storefront. Go to Settings: Click the settings button in the ...
Why am I having issues using coupon codes at checkout?
We’re sorry for any issues you’re experiencing! Here are a few things to check: Eligible Products: Some coupon codes only apply to specific items. Mak...
What should I do if there are issues such as out-of-stock items or suspended orders?
If your order includes out-of-stock items, we’ll issue store credit for the full value of those items. If you have questions or need further assistanc...
Can I change my shipping address?
Once an order is placed we are unable to guarantee an address change. Please email support to request and we will do our best to make a change if it i...
Does Freedom Rave Wear make men's clothing?
Yes, Freedom Rave Wear offers men's and unisex clothing, including t-shirts, pants, joggers, and accessories. We're continually expanding our collecti...
Made-to-Order Items
Made-to-Order Items: Production time: 3 business days to 3 weeks. Check the product page for exact timelines. Important Note: For deliveries to a frie...
Terms and Conditions
T&C's Terms and Conditions Overview T his website is operated by Freedom Rave Wear. Throughout the site, “we,” “us,” and “our” refer to Freedom Ra...